Edar Dos Santos appointed as Head Client Success in a role new to Fides; Oliver Hediger joins multibank connectivity provider as Head Client Services
Zurich, Switzerland – August 25, 2022 – Fides Treasury Services Ltd., the global leader in multibank connectivity, payments and communications, has announced the appointment of Edar Dos Santos to Head Client Success, and the hire of Oliver Hediger as Head Client Services. Hediger will take over management of Fides’ industry-leading client services department from Dos Santos, who moves to the newly-created client success role after seven years in client services, including three as Head Client Services.
“The success of our customers is central to Fides’ values and mission,” said Fides Chief Revenue Officer Simon Kaufmann. “I am pleased to announce Edar’s new role, and welcome Oliver to Fides to support our customers and our goals. We are experiencing significant business growth, and creating a position dedicated to customer success will help ensure our customers continue to receive the highest possible levels of service. Edar’s knowledge of and relationships with Fides and our customers makes him the perfect choice for Fides’ first-ever Client Success Manager.”