This provided the perfect segue to a panel, led by Fides’ CRO Simon Kaufmann. The group, which included Daniel Balogh (Client Relations), Philip Anklin (Business Development), and Patric Leone (Project Management), discussed how Fides can support any size of business, in any environment, and how they are working together to grow the company’s customer and partner communities.
From initial contact with client relations and business development through project implementation, project management, and eventually marketing, all groups believe in the importance of communication and collaboration and have worked hard to ensure that not even unplanned remote work could disrupt their team. A recent client satisfaction survey report bears this out: 100% of respondents said that they would recommend Fides to their peers.
This may also be due in part to the Fides products: more than 400 product improvements were made in the past year — primarily feature enhancements, but some fairly exciting ones. Included among these, Senior Product Manager David Lehr shared, are grids that can be used to dynamically filter views; a mobile-optimized sign-off process; and the launch of the Fides Multibanking Ecosystem with digital money market platform provider Instimatch Global as the first partner participant.
The Fides team has also been hard at work restructuring and harmonizing its products to be able to soon deliver a fully integrated, single product that will be even more powerful than the Multibanking Suite available today. The unified product will feature a brand new, intuitive graphical user interface, contain new dashboards, new functionalities, and new layouts as well as include all of the features and functionality currently available — plus, it will offer access to brand new services, including cash pooling as-a-Service.
Fides’ recently hired CIO, Bernhard Kaiser, stressed that keeping it simple is of the utmost importance both to Fides and to its clients. His remit: to ensure the data clients transmit is as safe and secure as possible through Fides’ reliable, proven services, with the goal of making everything easy and care-free for all Fides clients.