FAQ

Multibank connectivity enables organizations to communicate with multiple banks through a single, secure channel or through integrated ERP, TMS, or backend systems. It consolidates payment and reporting flows, reduces technical and operational complexity, and ensures consistent global cash visibility. For international treasury and finance teams, it is a foundational capability for control, efficiency, compliance, and risk management.

Fides provides an independent, standardized connectivity layer that supports organizations in operating stable, transparent, and secure banking processes across all regions and systems. This setup reduces integration effort, accelerates bank onboarding, and allows companies to maintain reliable operations even during internal system changes or global ERP/TMS rollouts.

Fides helps multinational organizations:

• Gain near real-time visibility from banking partners across all bank accounts
• Reduce manual processes and reconciliation efforts
• Consolidate critical treasury and payment workflows in one secure platform
• Optimize and streamline end-to-end payment processes across all banks
• Improve compliance, fraud prevention, and overall security
• Enable faster, data-driven decision-making across markets

Fides ONEConnect connects corporates to 13,000+ banks in 200 countries, serving over 4,000 clients and managing more than CHF 6 trillion in annual payments. With more than 40 years of multibanking expertise, Fides delivers unmatched reliability, scalability, and innovation for global treasury teams.

Fides also offers flexible Swift connectivity options to suit your needs. You can either leverage Fides’ Financial BIC for immediate and simplified access to the Swift network — no need to implement your own Corporate BIC — or choose to use your own Corporate BIC, fully hosted and managed by Fides. As a certified Swift Service Bureau, Fides ensures a smooth, secure setup without any changes to your existing IT landscape. Whichever option you choose, you benefit from Fides’ robust infrastructure and trusted expertise.

Fides provides a modular and scalable multibanking platform designed to grow with your organization. With global bank coverage and support for all major connectivity channels, companies can expand seamlessly across new regions, currencies, entities, and banking relationships without restructuring internal systems.

The platform supports mixed ERP/TMS landscapes, allowing business units with different systems to operate in parallel while treasury maintains a unified connectivity layer. Adding new banks, accounts, or payment types follows a standardized onboarding process, ensuring consistent quality and predictable timelines.

Fides provides a comprehensive, channel-independent connectivity framework that supports Swift (FIN, FINplus, FileAct), EBICS, Host-to-Host connections, and modern API integrations. This hybrid model allows organizations to combine global and local bank channels within one consistent setup. It gives treasury teams full flexibility to connect with any banking partner according to regional requirements, operational needs, or economic feasibility.

Fides also supports mixed environments where different business systems rely on different channels, ensuring a unified and secure flow of payments and reporting across the entire organization.

Fides integrates with ERP, TMS, accounting, and custom systems to automate cash management, payment execution, and reporting. The platform is format-agnostic and channel-independent, enabling seamless connectivity regardless of the internal system landscape. To date, Fides has integrated with more than 250 different systems across globally distributed organizations.

This approach supports mixed environments in which subsidiaries operate different ERPs or TMSs, while the central treasury relies on a unified connectivity layer. It also allows companies to maintain stable bank connections during system migrations, upgrades, or multiyear global rollout programs.

Yes. Fides is a certified Swift Service Bureau and fully ISO 20022-compliant. Fides manages message formatting, routing, validation, and channel requirements on your behalf, ensuring full alignment with Swift standards, regulatory expectations, and bank-specific guidelines.

Fides also operates under audited security and control frameworks, including the Swift Interface Protection (SIP) security requirements, demonstrating that all processes, systems, and connectivity services meet stringent global standards for security, operational stability, and internal controls.

Fides provides flexible Swift connectivity models depending on your operational and regulatory needs. Organizations can use the Fides Financial BIC for immediate, simplified access to the Swift network without implementing their own Corporate BIC. This option minimizes setup effort and accelerates onboarding. Alternatively, companies can use their own Corporate BIC, fully hosted, operated, and managed by Fides.

As a certified Swift Service Bureau, Fides delivers a secure, compliant, and fully monitored setup without requiring changes to your existing IT environment. Both models give you the full benefit of Fides’ resilient infrastructure, operational expertise, and global bank connectivity.

Yes. Fides supports all common message formats and standards, making it easy for banks everywhere to connect. This ensures seamless interoperability across the global banking network, no matter the region or channel.

Fides also manages format validation, conversion, and enrichment through its unified connectivity layer, enabling consistent processing even in mixed system landscapes or during ISO 20022 migrations.

Fides simplifies onboarding through preconfigured templates, global bank relationships, and structured testing procedures, reducing complexity and time to go-live. A designated project manager coordinates all communication with your banks, ensures correct technical setup, and guides your team through format validation, connectivity testing, and end-to-end transaction checks.

This approach reduces complexity, shortens time to go-live, and minimizes the internal effort required from treasury and IT. Whether adding a single bank or expanding to a new region, Fides provides a predictable, standardized onboarding experience that supports global scalability and operational consistency.

Only minimal internal IT involvement is required. As a fully managed Swift Service Bureau, Fides handles the technical setup, connectivity management, monitoring, and ongoing maintenance of all bank channels. This significantly reduces the need for in-house infrastructure, specialized Swift expertise, or continuous system upkeep.

Fides also manages updates, security controls, format validations, and compliance-related changes, ensuring your connectivity layer remains operational and up to date without placing additional burden on internal IT teams. This approach lowers operational costs and allows treasury and IT to focus on core activities rather than maintaining complex banking interfaces.

This depends on several factors: number of banks, connectivity channels, and internal resources. Regardless, your designated Fides project manager ensures smooth coordination with your banks and IT teams until go-live. Your relationship manager will be able to provide an estimate of the implementation phase after the initial nonbinding consultation.

In production, Fides provides redundancy, failover systems, and proactive communication of scheduled maintenance to ensure maximum uptime and business continuity.

With Fides ONEReport, you can quickly filter, export, and integrate information into definable output formats, making it simple to feed into secondary systems. Just a few clicks provide secure, comprehensive transparency across all your account data. All integrated within Fides ONEHub platform, advantages include:

• Global transaction visibility with real-time insight into financials from a single platform
• Reduced operational risk through automation, eliminating manual entry and errors
• Improved account reconciliation with accurate, validated transaction data every time
• Quickly find, filter, and export the data you need using the powerful accounting tools in Fides ONEHub

Fides ONEPay supports:

• Bulk and high-volume payments
• Multicurrency and cross-border transactions
• Robust error handling to ensure reliability and compliance
• Delivery of all bank feedback messages (ACK/NACK)
• Near real-time updates and intraday account statements provided directly from banking partners

Yes. Fides provides fully configurable payment approvals and workflows designed to support complex governance structures. The platform allows multilevel authorization, role-based access, and granular segregation of duties. Permissions can be defined by user, group, account, bank, country, or subsidiary, ensuring that each stakeholder only accesses the data and functions relevant to their responsibilities.

Organizations can configure signature rules, multistep release processes, and over-limit validations, as well as enforce account-level access segmentation and specific approval paths for different accounts or account groups. These controls are integrated into ONEHub’s secure workflow engine, supporting transparent, auditable, and compliant operations across all regions and business units.

Multibank connectivity with Fides is secured through a combination of enterprise-grade technology, audited control frameworks, and granular operational governance. Fides applies strong encryption, authentication, and access control to protect all data exchanges across Swift, EBICS, APIs, and Host-to-Host channels.

Fides ensures that systems, processes, and infrastructure meet stringent expectations for security, reliability, and operational integrity. Integrated sanction screening and structured validation checks provide additional protection against compliance breaches and fraud risks. Security also extends to customer operations. Through ONEHub, organizations can define segregation of duties, assign role-based permissions, and enforce authorization rules tailored to their internal control framework. Optional measures include over-limit validations, account-level access segmentation, multistep release workflows, and flexible signature rules, ensuring that every payment follows the correct approval path.

Fides offers a comprehensive sanction screening system, seamlessly integrated with our multibanking solutions, that simplifies compliance processes for corporate clients worldwide. With integrated sanction screening within our payment and messaging solutions, we ensure your treasury always operates with up-to-date compliance checks.

Sanction screening is critical for businesses to ensure compliance and avoid penalties. As global regulatory requirements tighten, companies need a reliable and efficient solution to safeguard their transactions.

Pricing depends on project scope and complexity. Typical fees include onboarding, subscription, and optional project fees for advanced analytics or automation features.

Partnering with Fides is a great way to expand your offering and deliver more value to your clients. Whether you want to introduce Fides directly, embed our services into your platform, or include them as part of your advisory, we offer three flexible partnership models to suit your needs.

As a Referral Partner, you can position Fides to your clients and strengthen your portfolio with minimal effort. Integrated Partners can offer multibank connectivity from within their own TMS, ERP, or fintech platforms, while Fides operates securely in the background. As a Consulting Partner, you can enrich your treasury and finance advisory projects while leveraging Fides’ know-how and connectivity expertise to deliver tailored client solutions. All models include access to Fides’ global bank network, onboarding support, and compliance infrastructure, and you always stay in control of your client relationships.

Find out more on our Partners page https://fides.ch/en/partner/.